• What is the minimum to open an account?

    The minimum for FXCM's MetaTrader 4 platform is 300 USD.

    You can open an account denominated in USD

  • How do I open a live account?

    You can fill out the MetaTrader specific application here.
    If you are an existing account holder you can fill out the transfer form. Please contact Client Services Client Services Contact details.

  • Is hedging available?

    FXCM MENA accounts offer hedging.

  • What build of MT4 is FXCM offering?

    Currently we offer Build 224 on MT4.

  • Can I trade Micro lots?

    Yes.

  • Why do I get the error message "Trade Context Busy"?

    All market execution orders on MT4 will be filled at the best price available in the market. There can be a delay in getting a confirmation from our banks. This message appears if the cancel button is pressed while an order is in the process of execution. To resolve the error message Trade Context Busy, log out and log in to the FXCM Metatrader 4 platform.

  • Does MT4 have the same NDD price feed as the FX Trading Station?

    Yes.

  • Is MT4 mobile trading platform available?

    This capability will not be available for the initial release.

  • Will I be able to manage other people’s accounts?

    Initially FXCM will not be offering the MT4 MultiTerminal software. This is a feature that we may be offering in the future.

  • Will fractional pips be offered on MT4?

    Yes.

  • Will I be able to open a EUR, GBP, USD or JPY MetaTrader accounts?

    No.

  • Will I be able to download the software on my Macintosh computer?

    The MT4 software will only be available for Windows based applications.

  • Will I have access to DailyFX PLUS?

    Yes. All FXCM live account holders have access to DailyFX PLUS View a tutorial of the site here: DailyFX PLUS Walkthrough

  • Will one-click/double-click features be available on MT4?

    No. This feature is only available through the FX Trading Station.

  • Will MT4 allow for partial fills on large orders?

    Yes.

  • Will there be order size limits on MT4?

    No, there will be no order size limits on MT4. Large orders can be executed through partial fills.

  • Will my client terminal need to be on for the trailing stop to execute?

    Yes. This is a limitation of the MetaTrader software. This is not the case when trading via FXCM’s FX Trading Station.

  • Can I have two accounts show in the MT4 client terminal?

    Only one account will show at a time in the MT4 Client Terminal.

  • What is the GMT offset for FXCM?

    There are currently two different technology providers for MT4.
    If the icon on your desktop says FXCM Trader 4, your GMT offset is -4
    If the icon on your desktop says FXCM MT4, your GMT offset is +1